Director of Retention
Company: VirtualVocations
Location: Grand Forks
Posted on: April 5, 2025
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Job Description:
A company is looking for a Director of Retention.
Key Responsibilities
Develop and implement retention strategies to reduce churn and
increase customer lifetime value (CLV)
Drive lifecycle marketing initiatives to enhance repeat purchase
behavior and customer engagement
Collaborate with cross-functional teams to align ecommerce and
retention strategies with business goals
Required Qualifications
8+ years of experience in retention marketing, including email and
SMS channels
4+ years in ecommerce, preferably in a direct-to-consumer
environment
Proven track record of driving revenue growth through data-driven
strategies
Hands-on experience with the Shopify platform and CRM tools
Strong analytical skills to interpret data for actionable
insights
Keywords: VirtualVocations, Grand Forks , Director of Retention, Executive , Grand Forks, North Dakota
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